Returns & Exchanges

At Kambukka, we want you to be fully satisfied with your home hydration products, which is why we offer a 30-day return window for items in their original, unused condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your unused Kambukka products in their original packaging, ensuring all labels and protective inserts are included to prevent damage during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, we will process your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing